Privacy & Security

Dhaka7a Privacy Policy — Your data is our responsibility

Learn exactly how your personal data is collected, stored, and protected on the Dhaka7a platform — all explained transparently in plain English. We believe protecting your privacy is one of our most important responsibilities.

Last Updated: 1 January 2026

SSL encrypted protection

All your data is protected with 256-bit SSL encryption

How we protect your privacy

Dhaka7a's core privacy commitments at a glance

Encrypted Data Storage

Your personal data and payment details are secured with industry-standard AES-256 encryption. No third party can access this information.

No sale of data

Dhaka7a never sells your personal data to advertisers or third parties. Your information is used solely to operate the service.

KYC Data Security

NID or passport details submitted for identity verification are stored on secure servers, and the original documents are deleted once verification is complete.

Mobile Data Security

When using the Dhaka7a app, only the permissions necessary for operation are requested from your device. Camera, contacts, and location access are never requested unnecessarily.

Cookie transparency

Dhaka7a clearly discloses which types of cookies it uses. All cookies beyond strictly necessary ones are only activated with your consent.

Control over your data

You can view, correct, or request deletion of your data at any time. This right is entirely free to exercise.


1. Introduction

Dhaka7a (dhaka7a.net) is an online betting and gaming platform based in Bangladesh. We understand that when you register or use our services, you share certain personal information with us. This Privacy Policy ("Policy") explains how Dhaka7a collects that information, why it is stored, who it may be shared with, and how it is kept secure.

This Privacy Policy has been prepared in accordance with Bangladesh's Digital Security Act and applicable regulations. By using any Dhaka7a service — including the website, mobile app, or live chat support — you are considered to have accepted this policy. Please read it carefully before using our services for the first time.

Dhaka7a believes transparency is the foundation of trust. That's why we've written our Privacy Policy in plain, straightforward language rather than complex legal jargon — so every user in Bangladesh can clearly understand exactly what happens with their data.

This policy applies solely to Dhaka7a's own platform. Third-party links or services are governed by their own respective privacy policies.

2. What data we collect

Dhaka7a collects information from you at various stages. Below is a detailed breakdown of exactly what data is collected and when.

Information You Provide Directly

Information you provide directly during registration or account management:

Data type When It's Collected Why It's Needed
Name, date of birth At registration Identity Verification & Age Confirmation
Mobile Number Registration & Transaction Period OTP Verification & Payment Processing
Email Address At registration Account Notices & Communications
NID / Passport Number During KYC Verification Identity Verification & Legal Compliance
Mobile Banking Number Deposit/Withdrawal Period Payment Processing

Automatically Collected Information

Information collected automatically while you use Dhaka7a:

  • IP address and device type (mobile/desktop)
  • Browser Type & Version
  • Time spent on the site and pages visited
  • Betting history and transaction logs
  • Login Time & Session Information
  • Device ID and operating system when using the app

Dhaka7a never stores your password, bank PIN, or card number. Payment information is processed exclusively through the relevant mobile banking provider.

3. How We Use Your Information

Dhaka7a uses collected data solely for the purposes listed below — never for any undisclosed or additional purpose:

  • Account Management: To support registration, login, password recovery, and account security.
  • Payment Processing: To process deposits and withdrawals and maintain transaction records.
  • Identity verification: For KYC processing and age verification.
  • Customer support: For support tickets, live chat, and email support.
  • Legal obligation: To comply with Anti-Money Laundering (AML) regulations.
  • Fraud prevention: To detect and prevent suspicious activity.
  • Service Improvement: To improve user experience and enhance platform performance.
  • Promotional communications: To send you offers and bonus notifications, with your consent only.

Receiving promotional messages is optional. You can turn off marketing notifications at any time from your account settings.

4. Data Sharing Policy

Dhaka7a never sells your personal data. However, information may be shared in the following limited circumstances:

Payment Partners

Only the information required to process transactions (mobile number and amount) is shared with mobile banking partners such as bKash, Nagad, and Rocket.

Law Enforcement

Information may be disclosed in response to a valid written order from a Bangladeshi court or law enforcement authority. In such cases, we are bound by our legal obligations.

Technology service providers

Limited, encrypted data may be shared with cloud server providers or cybersecurity companies used to operate the platform. These partners are contractually bound to comply with Dhaka7a's privacy policy.

Dhaka7a does not share your information with any ad networks, data brokers, or marketing companies.

5. Cookie Policy

The Dhaka7a website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.

Cookie Type Purpose Can it be disabled?
Essential cookies Maintaining login sessions and security No (required to operate the site)
Functional Cookies Remembering language preferences and user settings Yes
Analytics cookies Analyzing page performance and usage patterns Yes
Security cookies Fraud & Bot Detection No (required for security)

You can disable optional cookies at any time from your browser settings. Keep in mind that disabling certain cookies may affect some features of the site.

6. Data Security Measures

Dhaka7a uses multiple industry-standard security layers to protect your data. Beyond technology, our internal policies and training programs are also part of how we keep your information safe.

  • SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-factor authentication (2FA): Additional OTP verification for login and payments.
  • Firewall protection: Advanced firewall systems to prevent unauthorized access.
  • Regular security audits: Regular system audits conducted by third-party security experts.
  • Access Controls: Only authorized personnel can access specific data.
  • Data backup: Regular data backups to a secure, encrypted backup system.

If you notice any suspicious activity on your account, change your password immediately and notify us at support@dhaka7a.net.

7. How Long We Retain Your Data

Dhaka7a retains data only for as long as necessary. Once the purpose has been fulfilled or the legally required period has elapsed, data is securely deleted.

Data type Retention Period
Account information (active) Until account closure
Transaction Records 5 years after account closure
KYC Documents Up to 3 years after verification
Support chat logs 1 Year
Betting history 2 years after account closure
Login Log 6 Months

Retention periods may be extended for legal requirements or dispute resolution. Once the period expires, data is permanently deleted.

8. Your Rights

Under Dhaka7a's Privacy Policy, you have the following rights — all completely free of charge and applicable at any time:

1
Right to access

To find out what personal data we hold about you, submit a request to our support team. A full list will be provided within 7 business days.

2
Right to rectification

If any of your stored information is incorrect, you can update it through your account settings or by contacting support.

3
Right to erasure

After closing your account, you may request deletion of any data not subject to legal retention obligations. Transaction records may be kept for the duration required by applicable law.

4
Right to Withdraw Consent

You may withdraw consent for marketing communications at any time. However, it is not possible to stop data processing required for essential services.

5
Right to Data Portability

You may request a copy of your account data in a standard format (CSV or PDF) by contacting our support team.

6
Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise these rights support@dhaka7a.netEmail us or reach out via live chat. All requests will be responded to within 7 business days of receipt.

9. Protection of Minors' Data

Dhaka7a strictly prohibits anyone under 18 from using the platform. Age verification is built into the registration process and is reconfirmed during KYC.

If any data belonging to a minor is collected inadvertently, it is permanently deleted as soon as it is identified and the associated account is closed.

If you are aware of a minor using Dhaka7a, please notify us at support@dhaka7a.net. We will take prompt action.

10. Changes to the Privacy Policy

Dhaka7a reserves the right to update this privacy policy as needed. For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of each update will be noted at the top of this page. Please check back regularly to stay informed about our latest policy.

Minor changes such as spelling corrections or clarifications may be made without a separate notice. However, any significant changes to core policy will always be communicated to you.

11. Contact Us

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please get in touch with us:

Email Support

support@dhaka7a.net

Live Chat

24/7 support available

We typically respond within 24 hours. Complex matters may take up to 7 business days.


Play safe

Enjoy Dhaka7a with your information kept secure

Register securely under Dhaka7a's Privacy Policy and enjoy the best betting experience in Bangladesh.

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